Return Policy

This Policy was last modified on 19 Nov 2018.

GranTech is committed to ensuring that our customers are 101% satisfied with the products they purchase from us and in case they are not, we readily accept returns on the following conditions:

  • The customer notifies GranTech that they wish to return the product(s) within 3 days of making the purchase
  • The customers returns the product(s) to GranTech within 7 days of making the purchase
  • The customer returns the purchased product(s) in pristine condition and in the original packaging with all the original accessories

Also important to note is that returned products cannot be refunded but can only be exchanged for other products of equal or higher value.